In the current globalisation era, consumer rights have become an increasingly important aspect to ensure fairness between the relationship of consumers and traders. The growing awareness of these rights not only empowers consumers but also builds trust within the trade and business ecosystem. Majlis Tindakan Pengguna Negara (MTPN), as an organization emphasizing the protection of consumer and trader rights, has initiated a program called "BizSecure." This program aims to strengthen consumer rights and provide an easy platform for reporting violations of
these rights by attaching complaintstickers at business premises. Through this "BizSecure" program, MTPN seeks to connect the power of technology
and communication to encourage positive changes in consumer rights protection. By attaching these complaint stickers at business premises, awareness of the rights and responsibilities of both consumers and traders can be effectively conveyed to the community.